Your item will take around 4 weeks to complete. If you need your item for a specific date, please let us know and we will try to accommodate this. However, during busy periods, this may not be possible!
2. I would like more details on a specific item.
Firstly, have you clicked on the link underneath the picture? Clicking the link marked 'Click to Enlarge' leads to a more detailed description, often illustrated with more pictures (A common request!) If this does not answer your question, then certainly, feel free to email us with your question and we will try to answer fully.
3. I like a specific item, but I would like it made in a different fabric.
Certainly, email us with your specifications. Not all fabrics are suitable for all items, so if you wish an item made in your own fabric it's best to ask us first.
4. My item doesn't fit, what do I do?
First of all, email us as soon as you discover this. Secondly, do NOT wear the item. Return it to us within 7 days, and we will either make adjustments, send a replacement item out, or issue you with a refund. Please see my 'Terms and Conditions' page, too.
5. Do you ship to ...?
Forever in Black ships worldwide. For shipping times, please consult the UK Post Office website, on our links page. For conversion rates, please check an conversion site. We also have one listed on our links page. PLEASE NOTE that all postage and packing is now FREE. The price you see is the price you pay!
6. I would like my item made in a size you do not list.
Certainly, choose the 'Custom' option when ordering and we will contact you regarding the required measurements. There is no surcharge for this service.
7. I would like you to make my wedding gown.
Forever in Black has no bridal collection, and no plans for one.
8. What sizing scale do you use?
We use British Standard sizing. If you are unsure, measure yourself and check against this table:
8
10
12
14
16
18
20
22
24
26
28
Bust
32
34
36
38
40
42
44
46
48
50
52
Waist
24
26
28
30
32
34
36
38
40
42
44
Hip
34
36
38
40
42
44
46
48
50
52
54
This table is intended as a guideline, sizes outwith those listed are available by using the 'custom' option when ordering.
These are the measurements of your body. Garments will contain varying amounts of wearing ease. Please do NOT go by the size you usually get from high street shops, especially if you are a size 18+. Vanity sizing is common these days, and we want your garment to fit first time!
9. I want to order an item from you but I do not have a credit card or Paypal, can I pay you by another method.
Certainly, we can accept orders by post, to the address on our 'Contact Us' page. You can pay by cheque or postal order, made payable to 'Bryan F Irving'.
10. Do you have a print catalogue?
Not at this time.
11. I would like to pay for my item in installments
We can accommodate this, however we will require you to sign a contract if you intend to pay in more than 2 installments. This affords both parties a degree of legal redress in the unlikely event that things go wrong.
